Frequently Asked Questions

Yes, entry to the park is charged even if you do not use any area or unit inside.

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Categories are defined as follows: Infant: 0–2.99 years, Child: 3–11.99 years, Adult: 12 years and above.

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As a general guide: a child around 80 cm tall can use only 1 unit (Farmer Yumi’s Patrol), a child around 90 cm tall can use approximately 5 units, around 95 cm can use 6 units, and at 110 cm and above, all units in the park, including the Flying Theatre, become accessible.

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Yes, you may enter and exit as many times as you like throughout the day using your personal wristband. Wristbands are non-transferable and cannot be exchanged; in case of damage or loss, please contact the Guest Relations Office. Wristbands are valid only for the day of purchase (during the park’s operating hours).

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No, the online ticket discount is valid only for purchases made through the website; this discount does not apply to tickets purchased at the ticket office.

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Yes, there is a free entry campaign valid on their birthday for children aged 3–11.

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Yes, guests who purchase online tickets receive a 10% discount on selected burgers, hot dogs, and snacks on the Goofy Goober’s menu.

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All units are included in the ticket except for the claw machines, the cotton candy machine, and the Streets Game; these three activities are subject to a separate fee.

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Yes, 7 of the 13 units in the park can also be used by adults.

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No, food and beverages are not included in the ticket; they are charged separately.

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You may need to register on-site to join the workshops.

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Yes, pregnant guests, those with heart or blood pressure conditions, and guests with open wounds may not be able to use certain units; each unit has its own health, height, weight, and age restrictions.

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No, the use of cigarettes and tobacco products is prohibited inside the park.

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Yes, you can reach the venue via bus lines 50E, 50N, 54K, 54HT, EM1, and EM2, or via the M7 Metro line’s connections from Eminönü and Taksim.

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Tersane Istanbul is approximately 1.5 km on foot from the Kasımpaşa Pier of Şehir Hatları (city ferry lines).

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The shuttle services and minibus line take you directly to the complex; once inside, you can easily reach the Nickelodeon Play! area by following the directional signage.

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Yes, various workshop programs are held inside the park from time to time, and these workshops are included in the ticket.

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The current workshop schedule and dates are shared on our social media accounts.

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No, pets and items such as frisbees, balls, scooters, skateboards, and bicycles are not permitted inside the park.

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A free shuttle service departs every hour from Şişhane Metro station (Kasımpaşa exit) and Halıcıoğlu Metrobüs station (Sütlüce exit). These shuttles take you directly to the Tersane Istanbul complex. You can also reach Tersane Istanbul via the B34 minibus line.

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Nickelodeon Play! Tersane Istanbul is a fully indoor entertainment world filled with children’s favorite Nickelodeon characters, offering play zones, activities, parties, and unlimited fun. From SpongeBob SquarePants to the Teenage Mutant Ninja Turtles, from PAW Patrol to Dora, visitors can explore themed areas and create unforgettable family memories.

Primarily designed for children aged 3–11. Adults may accompany children.

Nickelodeon Play! Tersane Istanbul is an entertainment center consisting of themed play zones and interactive experiences inspired by beloved Nickelodeon characters. Children can enjoy climbing areas, slides, obstacle courses, creativity workshops, event zones, and character-themed experiences. Scheduled activities, photo spots, and surprise character meet-ups create a lively and fun atmosphere throughout the day. While children move, explore, and play, families can enjoy accompanying them.

Considering participation in activities, character meet-ups, and dining time, children spend an average of 3 hours inside the venue.

There are a total of 13 units and activity areas inside Nickelodeon Play!. Each area caters to different age groups and play experiences. Visitors can play, explore, and participate in various activities to enrich their experience.

Nickelodeon Play! is a fully indoor entertainment venue. Therefore, it can be visited in all seasons without being affected by rain, heat, or cold weather conditions. Visitors enjoy a safe and comfortable experience regardless of the weather.

Tickets can be purchased online at nickelodeonplayistanbul.com or at the ticket office at the entrance. Tickets purchased through the website receive a discount of up to 20%. Online purchase is recommended to benefit from advantageous pricing.

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Children aged 0–36 months are entitled to free admission. Free entry is valid until the child reaches 36 months. ID may be requested for age verification.

Yes. Discount opportunities are available for group visits. Special packages are offered for schools, groups, and corporate companies. For detailed information, please contact info@nickelodeonplayistanbul.com

Yes. You may submit your request via the Ticket Change & Cancellation Form available on our website.

Detailed information is available on our official website.

Yes. Same-day entry is possible according to operating hours.
Monday–Friday: 12:00 – 22:00
Saturday–Sunday: 10:00 – 22:00

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Yes, capacity limitations may apply during peak periods.

You may purchase your ticket online or directly at the ticket office. By presenting your online or on-site ticket to our ticketing team, you will receive your wristband and can enter through the turnstiles. For online tickets, wristbands are issued after QR code scanning and ID verification.

Yes, you can use the Tersane Istanbul car park (fee applies).

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Children aged 12 and above may enter alone. Children under 12 must be accompanied by an adult aged 18 or older. The accompanying adult does not have to be a parent.

Yes. ID may be requested for security and age verification purposes.

There are themed areas dedicated to SpongeBob SquarePants, PAW Patrol, Dora, and Teenage Mutant Ninja Turtles.

Yes. Meet & Greet sessions are organized at specific times. Please check the official Instagram account for the updated schedule.

No. Some units may have age or height restrictions.

Yes. There is a separate queue system for the units.

Yes. Units may be temporarily closed due to maintenance or operational reasons.

Yes. Certain units have restrictions for safety reasons.

Yes. Parents may accompany their children if they purchase a ticket.

Photography and video recording for personal use are allowed. Commercial recordings require written permission.

No. Outside food and beverages are not permitted.

Yes. Strollers are allowed inside.

Yes. There are Goofy Goober’s and Mr. Porter’s café/snack areas inside Nickelodeon Play! Tersane Istanbul. You may meet your food and beverage needs at these locations during your visit.

Yes. Licensed character merchandise is available at the Nickelodeon Store and Splat Store. Products can also be viewed and purchased online via the website.

Nickelodeon Play! Tersane Istanbul is located within the Tersane Istanbul complex. You can easily reach the venue by following the directional signage.Address: Camii Kebir Taşkızak Tersane Cad. No:5 Kasımpaşa, Beyoğlu / Istanbul

Yes. Cloakroom services are available inside the venue. Restrooms and a prayer room are located nearby. Staff can provide directions if needed.

You may contact the Ticket Office or Guest Relations Office for assistance.

You may send an email to info@nickelodeonplayistanbul.com or call 0850 250 36 34. You can also use the contact form available on the website.

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Please complete the school application form.

Kindergartens, Primary schools, Middle schools, High schools, Special education institutions

A customized evaluation and offer are provided based on the group size.

The policy regarding teachers and chaperones is determined based on group size and is shared during the proposal process.

Yes. Special pricing and discounted offers are evaluated for school groups. Final prices are shared after the form submission.

Yes. The agency application form must be completed.

It aims to create corporate events and campaigns for brands and companies.

Yes. We offer special birthday celebrations held within the theme park, including play and activity experiences. You can complete our birthday request form.

Through the form, you may request: Birthday cake, Theme and decoration preferences, Private area usage, Photography or additional services

Planning can be arranged for different age groups. Suitable content is determined based on age information.

Pricing is evaluated based on the number of participants, selected date, and requested services in order to prepare a customized offer.

After the form is submitted, the application is reviewed, availability is checked, the relevant team will get in touch, and the organization details are shared.